Terms of Service
Effective Date: Monday June 30th 2025
These Terms of Service (“Terms”) govern your use of https://ziwaexpress.com, operated by Ziwa Express. By accessing or using our site, you agree to be bound by these Terms.
1. Eligibility
You must be at least 18 years old or have permission from a legal guardian to use this site.
2. Account Responsibility
- You are responsible for maintaining the confidentiality of your account and password.
- We reserve the right to suspend or terminate accounts found in violation of these terms.
3. Products & Pricing
- All prices are in Kenyan Shillings (KES) and are subject to change.
- We reserve the right to cancel orders in case of pricing errors or stock unavailability.
4. Order & Payment
- Orders are confirmed only after successful payment.
- We accept MPESA, bank transfers, and other secure payment methods.
5. Shipping & Delivery
Delivery timelines vary based on location and product availability. Ziwa Express is not liable for delays caused by third-party logistics providers.
6. Prohibited Use
You agree not to:
- Use the site for unlawful purposes
- Impersonate others or provide false information
- Interfere with site functionality or security
7. Intellectual Property
All content on the website is owned by or licensed to Ziwa Express. You may not reproduce or distribute any content without written consent.
8. Limitation of Liability
Ziwa Express is not liable for indirect or consequential damages arising from your use of the site or our products.
9. Governing Law
These Terms shall be governed by the laws of Kenya.
10. Contact
For any questions, reach us at info@ziwaexpress.com