Privacy Policy
Effective Date: Monday June 30th 2025
Ziwa Express (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data in accordance with the Data Protection Act, 2019 of Kenya. This Privacy Policy outlines how we collect, use, store, and share your information when you visit or make a purchase from https://ziwaexpress.com.
1. Information We Collect
- Name, phone number, email address
- Billing and shipping address
- Payment information (processed securely via third parties)
2. How We Use Your Information
- To process and deliver your orders
- To improve our website and customer service
- To send order confirmations and promotional offers
- To comply with legal obligations
3. Sharing of Information
We may share your information with:
- Trusted service providers (e.g., payment gateways, delivery partners)
- Government authorities if required by law
- Third parties with your consent, for marketing or surveys
4. Data Security
We implement industry-standard security measures to safeguard your data. However, no online transmission or storage is 100% secure.
5. Your Rights
Under Kenyan law, you have the right to:
- Access your personal data
- Request correction or deletion
- Object to processing
- Withdraw consent at any time
To exercise these rights, contact us at info@ziwaexpress.com.
6. Cookies
We use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
7. Changes to This Policy
We reserve the right to update this policy. Revisions will be posted here with a new effective date.